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Cookie Policy

Effective Date: April 03, 2020

At Hive, we believe in being transparent about how we collect and use data. This policy is designed to inform you about our use of cookies, local storage objects and similar technologies. For ease of reference, unless otherwise stated below, we will use the term "cookies" in this policy to refer to all these technologies. For details about the information we collect and use when we verify an identity, carry out checks related to an identity or provide risk assessment (our “Services”), please see the Service Policy. This policy does not apply to cookies set when our customers use the Services on their sites or digital products.

Please review this Cookie Policy periodically as we may modify it from time to time. If we make any material changes, we’ll notify you, which may include posting a notice on our website and/or sending you an email.


Like many online services, we use cookies and other technologies to collect and analyze information about you and your usage of our Sites and the Services. We also use these technologies to test, analyze, deliver, and personalize our content and the experiences you receive.

Cookies are small data files that we store on your computer or device. You can find our more about cookies by visiting If you are located in the European Union you may use the resources at

What Cookies Do We Use?

We use various types of cookies on our Site and Services, including:

  • Session cookies, which disappear when you log out and close your browser;
  • Persistent cookies, which stay on your device until you or your browser deletes them or until they expire;
  • First-party cookies, which are associated with the domain you are visiting; and
  • Third-party cookies, which are associated with a different domain other than the one you are visiting.

You can see a list of the types of cookies at the bottom of this policy.

Besides the cookies listed below, we, our service providers, and/or our third-party advertisers and analytics partners may also use other standard technologies, such as web beacons, web bugs, clear gifs, local storage objects (such as HTML5 and Flash) and scripts. These help provide the functionality described in this policy.

How Do We Use Cookies and Other Technologies?

We use cookies in a variety of ways, including as follows:

  • Security. We may use cookies to enable and support our security features, and to help us detect malicious activity.
  • Storing preferences and supporting additional features and functionalities. Cookies can help you fill out forms on our Sites and Services more easily. They also support additional features and functionality on our Sites and Services.
  • Performance, Analytics and Personalization. Cookies help us learn how well our Sites and Services perform, allow us to analyze use of our Sites and Services, and personalize content and experiences delivered to you. We also use cookies to understand, improve, develop and research products, features and services, to collect usage, viewing, logs, and technical information about you (such as event data), and to create logs and record when you access our Sites and Services from different devices, such as your work computer or your mobile device.
  • Marketing. We may use cookies to help us deliver marketing or ad campaigns and to track their performance. Similarly, we and/or our advertising partners may use cookies to help gather information about your activities on our Site and other sites in order to provide you advertising based upon your browsing activities and interests, both on our Site and on third-party websites. We may receive reports based on the use of cookies on an individual as well as an aggregated basis. Please note that our Privacy Policy does not apply to, and we cannot control the activities of, third-party ad servers and ad networks.
  • As described in our Privacy Policy. We uses cookies (and the resulting data) for the uses described in our Privacy Policy.

Your Choices

  • In General. Most Internet browsers automatically accept cookies, but some browsers may permit you to change your settings to disable cookies (and other tracking tools) or to prompt you before accepting cookies from the websites you visit. These browsers may also permit you to delete cookies you already have. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies. Keep in mind that if you access our Services or Sites on your mobile device, you may not be able to control tracking technologies through the settings on that device.
  • Third-Party Extensions. There are several browser extensions that permit you to choose what cookies are placed on your browser and help you control tracking. Please note that these extensions are made by third-party companies, not Hive, so Hive is not responsible and cannot provide technical support for these products.
  • Personalized Advertising. You may be able to opt out of receiving certain personalized advertisements from companies who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising. Please visit the Network Advertising Initiative Consumer Opt-Out Page or the Digital Advertising Alliance Opt-Out Page to opt out directly from providers who participate in those programs. Hive does not control or operate these tools or the choices that advertisers and others provide through these tools.
  • Marketing and Analytics. To opt out of having your web browsing information used for analytic purposes, please use the Google Analytics Opt-out Browser Add-on and the Hotjar opt-out. To opt-out of targeted LinkedIn advertisements or Twitter advertisements, please adjust your privacy settings on those platforms.
  • Flash LSOs. To learn how to manage privacy and storage settings for Flash cookies click here.
  • HTML5 LSOs. Various browsers may offer their own management tools for removing HTML5 LSOs. Please consult the browser’s settings.

Please be aware that some parts of our Sites and Services may not work for you if you delete or disable cookies.

California Consumer Privacy Act Notice

The California Consumer Privacy Act of 2018 (the “CCPA”) gives California residents the right to opt out from the “sale” of their personal information. Hive takes your privacy rights seriously and does not “sell” your personal information as such term is defined in the CCPA.

However, like most website operators, Hive does disclose to certain third party service providers limited information of individuals who browse the Site.

How does Hive use third-party cookies and other third party tracking technologies on the Site?

The Site uses Google Analytics, Segment, and other third party services to provide Hive with information about your use of the Site. This information is collected through the use of cookies and other similar tracking technologies. We use this information to improve your experience when visiting the Site.

Additional Information

If you would like to learn more about your rights under the California Consumer Privacy Act, please contact us at

Current Cookies

We use the following cookies on the website:

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